Frequently asked questions

Klam is a video-first dating app that puts real, face-to-face connection at the centre of the experience. Rather than endless text-based matching, Klam encourages you to schedule short in-app video dates once you've connected — helping you gauge genuine chemistry before investing time in a first date.

Klam is free to download from the App Store and Google Play. Some premium features may require a subscription — please check the app for current pricing information.

Klam is available to adults aged 18 and over. We verify the age of our users to ensure the platform remains a safe space for grown-up connections.

Once you and another user are connected, you can propose a video date through the app. The other person must accept the invitation before any call can take place — it's always mutual opt-in. Calls are conducted within the Klam app and are not recorded by default.

The coaching marketplace is an optional feature within Klam that connects you with coaches who can help with dating confidence, communication skills, and self-presentation. It's entirely opt-in and separate from the core matching experience.

Safety is at the heart of everything we build. All profiles are verified, all video calls require mutual consent, and you can report or block any user at any time. We're committed to a respectful, harassment-free community. You can read more on our Safety & Privacy page.

You can delete your account at any time from within the app. Go to Settings → Account → Delete Account and follow the on-screen instructions. Upon deletion, your profile and personal data will be removed in accordance with our Privacy Policy.

We take your privacy seriously. Please read our full Privacy Policy for details on how we collect, use, and protect your data, and how to exercise your rights.